Integration between a Elina and Zendesk

WinwInnKeeper - Integration between a PMS and a ticketing system

The client WinwInnKeeper is an Airbnb management London services for apartments, professional Airbnb property management and Short-let management service provider for Holiday Rentals. The main purpose of this project was to build an online platform for Win Win Lettings Limited that helps in their work on providing short-let services and hands off hosting. It is a long term project and here is described the initial Phase of it. This Phase aims to build online service for Win Win Lettings Limited’s employees. Current scope includes 2 way communication with ZenDesk ( which means automatic creation of ticket on specific events like approved reservation in the PMS. All emails received back from clients will arrive at this site. Information for the clients will be fetched from Elina (


Front-end development – all elements on the web site will be implemented with HTML5/CSS3/Javascript. A template was used for the main design of the web site. Back-end development – MySQL Server was used for databese. The code was implemented on PHP7 with Laravel5.4 framework.


WinwInnKeeper -

Release Date

Sept 2017